You can ship your guitar to us! We offer all the same services for shipped instruments: PLEK precision fretwork/setup, repairs, restorations, electronics work, customizations, and more. Mike Campbell (Tom Petty & The Heartbreakers), Matt Pike (High On Fire, Sleep), and other musicians not local to New Orleans trust us with their instruments, and we can offer the same level of quality service to you, too.
We take great pride in our work, and we understand that your guitar is very important to you, so please read this entire page carefully if you’d like to ship your guitar to us. Setting up a guitar for a musician we haven’t met is kind of like tailoring a suit without taking the wearer’s measurements first, so communication about your needs is key.
If you’d like to ship your guitar to us, first please send us an email (email@example.com) about what you would like to do, and we will provide you with an estimate.
Print out a Work Order PDF, and fill it out with your name, shipping address, phone number, email, make/model/serial number of your instrument, and all the details of the services you would like to have completed. Put the Work Order in your case when you ship your guitar to us.
Carefully pack your instrument, along with any necessary parts and strings. Please use a hardshell case or high quality gig-bag! Make sure the case fits properly, and the guitar is snug. If you have an angled headstock, such as a Martin, Gibson, or similar, do NOT pack anything around the headstock, as this can cause damage in shipping. Put the case in a sturdy box, and pack it with bubble wrap to keep it from shifting. (Please don’t use styrofoam packing peanuts: they’re terrible for the environment and create a huge mess for us!) We will ship your guitar back to you with the same box and packing material, so make sure you pack it well. We recommend shipping with UPS.
Once we’ve received your instrument, we will call and/or email you to go over any details and update the estimate. Make sure you have our number in your phone and check your junk mail folder so you don’t miss us! Guitars are worked on in the order that they are received, so only after your guitar arrives will it go into our schedule, so please be patient as it may take some time for us to get to your instrument.
We look forward to working with you. Let’s do this!